Course curriculum
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01
MODULE 1 ME and Excellence Working
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1.0 TO INTRODUCE THE INVESTORS IN EXCELLENCE LIMITED STANDARD VERSION 7
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Your response to Lesson 1.0
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1.1 To explore the importance of the Leadership Element
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Your response to Lesson 1.1
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1.1.1 To study the essentials of excellent self-leadership
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1.1.2 To study the essentials of excellent team leadership
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1.1.3 To study the essentials of excellent organisational leadership
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1.2 To explore the importance of effective resourcing
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1.3 To explore the importance of delivering objectively
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1.4 To explore the importance of achieving
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1.5 To identify key performance indicators for excellent working
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1.6 To introduce the Principles of Excellence
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1.7 Setting some competency-based performance targets
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1.8 To identify personal strengths and areas for improvement
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1.9 To formulate personal Excellence Objectives to work to in future
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Your response to Lesson 1.9
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1.10 To plan and action the way forward to deliver more excellent outcomes at all levels I work
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Your response to Lesson 1.10
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02
MODULE 2 ME and Values - Values improve your performance at work
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Let's get started
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EXCELLENCE PORTFOLIO
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2.1 What are values to you?
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Your responses 2.1
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2.2 What is important to me?
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Your responses 2.2
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2.2.1 My values system
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What makes values valuable to an organisation?
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2.2.2 Discover your personal core values
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Your responses 2.2.2
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2.2.3 Your top 7 life values
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Your responses 2.2.3
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2.2.4 Your top 5 life values
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Your responses 2.2.4
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2.2.5 Your top 3 life values
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Your responses 2.2.5
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2.3 Think about how you can use your top 3 in life and work
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Your responses 2.3
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2.4 When your values are challenged
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Your responses 2.4
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2.5 What are personal core values?
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Your responses 2.5
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2.6 Values, attitude and behaviour
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Your responses 2.6
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2.7 Your career values
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Your responses 2.7
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20191125-CULTURAL_ICEBERG
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Career values
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Comparing values
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Your responses 'Comparing values'
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2.8 Living values at work
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Your responses 2.8
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2.9 Looking ahead
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Your responses 2.9
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2.10 Can you give an example from work where you have seen values changing behaviour?
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Your responses 2.10
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03
MODULE 3 ME and Organisation - Getting to know your organisation
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Let's get started
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3.1 Organisational core values
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Your responses 3.1
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3.2 The good, the bad and the whacky
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Your responses 3.2
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3.3 The link between core values and customer service
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Your responses 3.3
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3.4 Customer service broken down
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Your responses 3.4
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3.5 Values, Culture and great Customer Service
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Your responses 3.5
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3.6 Values create the culture and deliver success
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Your responses 3.6
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3.7 Leading by values
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3.8 Values and performance
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Your responses 3.8
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3.9 Connection between values and performance – Case Study John Lewis
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3.10 Where values sit in the Big Picture
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Your responses 3.10
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04
MODULE 4 ME and Culture - Working in a great culture
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MODULE 4 ME and culture - Working in a great culture
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4.1 Values create the culture
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Your responses 4.1
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4.2 Where culture begins
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Your responses 4.2
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4.3 The McKinsey 7-S Framework
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20191125-MCKINSEY7S
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Your responses 4.3
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4.4 The Change Cycle
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Your responses 4.4
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4.5 Models of culture
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4.6 Time to reflect on your workplace
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Your responses 4.6
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4.7 The Excellence Culture
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4.8 STEEPLE
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Your responses 4.8
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4.9 The Voice of the Employee (VOE)
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Your responses 4.9
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4.10 People make the difference
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Your responses 4.10
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05
MODULE 5 ME and Purpose - Understanding where your company is going
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MODULE 5 ME and purpose - Understanding where your company is going
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5.1 Values, Vision and Mission
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Your responses 5.1
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5.2 Putting it all together
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5.3 A simple business plan
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Your responses 5.3
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5.4 Plan, Do, Study, Act
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Your responses 5.4
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5.5 Actioning the plan
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Your responses 5.5
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5.6 Invitation to the Excellence Champions' Community
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06
MODULE 6 ME and Performance - Taking organisational performance to the next level
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MODULE 6 ME and Performance - Taking organisational performance to the next level
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6.1 To introduce the EXEMPLAHR Project
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6.2 To introduce a project theme
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6.3 To explore the project plan
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6.4 To understand best practice for easy project research
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6.5 To formulate a timeline and pipeline for the Exemplahr Project
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6.6 To introduce the essentials to evaluate best learning
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6.7 To plan further learning and development, set plans and agree objectives
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6.8 To explore excellence in performance development plans, performance development reporting and performance appraisal reviews
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6.9 To embed The Principles of Excellence in my work
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6.10 To improve performance in one principle of excellence
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