Let's get started

EXCELLENCE PORTFOLIO

1.1 What are values to you?

Your responses 1.1

1.2 What is important to me?

Your responses 1.2

1.2.1 My values system

What makes values valuable to an organisation?

1.2.2 Discover your personal core values

Your responses 1.2.2

1.2.3 Your top 7 life values

Your responses 1.2.3

1.2.4 Your top 5 life values

Your responses 1.2.4

1.2.5 Your top 3 life values

Your responses 1.2.5

1.3 Think about how you can use your top 3 in life and work

Your responses 1.3

1.4 When your values are challenged

Your responses 1.4

1.5 What are personal core values?

Your responses 1.5

1.6 Values, attitude and behaviour

Your responses 1.6

1.7 Your career values

Your responses 1.7

20191125-CULTURAL_ICEBERG

Career values

Comparing values

Your responses 'Comparing values'

1.8 Living values at work

Your responses 1.8

1.9 Looking ahead

Your responses 1.9

1.10 Can you give an example from work where you have seen values changing behaviour?

Your responses 1.10

Let's get started

2.1 Organisational core values

Your responses 2.1

2.2 The good, the bad and the whacky

Your responses 2.2

2.3 The link between core values and customer service

Your responses 2.3

2.4 Customer service broken down

Your responses 2.4

2.5 Values, Culture and great Customer Service

Your responses 2.5

2.6 Values create the culture and deliver success

Your responses 2.6

2.7 Leading by values

2.8 Values and performance

Your responses 2.8

2.9 Connection between values and performance – Case Study John Lewis

2.10 Where values sit in the Big Picture

Your responses 2.10

MODULE 3 ME and culture - Working in a great culture

3.1 Values create the culture

Your responses 3.1

3.2 Where culture begins

Your responses 3.2

3.3 The McKinsey 7-S Framework

20191125-MCKINSEY7S

Your responses 3.3

3.4 The Change Cycle

Your responses 3.4

3.5 Models of culture

3.6 Time to reflect on your workplace

Your responses 3.6

3.7 The Excellence Culture

3.8 STEEPLE

Your responses 3.8

3.9 The Voice of the Employee (VOE)

Your responses 3.9

3.10 People make the difference

Your responses 3.10

MODULE 4 ME and purpose - Understanding where your company is going

4.1 Values, Vision and Mission

Your responses 4.1

4.2 Putting it all together

4.3 A simple business plan​

Your responses 4.3

4.4 Plan, Do, Study, Act

Your responses 4.4

4.5 Actioning the plan

Your responses 4.5

4.6 Invitation to the Excellence Champions' Community