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EXCELLENCE PORTFOLIO
1.1 What are values to you?
Your responses 1.1
1.2 What is important to me?
Your responses 1.2
1.2.1 My values system
What makes values valuable to an organisation?
1.2.2 Discover your personal core values
Your responses 1.2.2
1.2.3 Your top 7 life values
Your responses 1.2.3
1.2.4 Your top 5 life values
Your responses 1.2.4
1.2.5 Your top 3 life values
Your responses 1.2.5
1.3 Think about how you can use your top 3 in life and work
Your responses 1.3
1.4 When your values are challenged
Your responses 1.4
1.5 What are personal core values?
Your responses 1.5
1.6 Values, attitude and behaviour
Your responses 1.6
1.7 Your career values
Your responses 1.7
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Career values
Comparing values
Your responses 'Comparing values'
1.8 Living values at work
Your responses 1.8
1.9 Looking ahead
Your responses 1.9
1.10 Can you give an example from work where you have seen values changing behaviour?
Your responses 1.10
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2.1 Organisational core values
Your responses 2.1
2.2 The good, the bad and the whacky
Your responses 2.2
2.3 The link between core values and customer service
Your responses 2.3
2.4 Customer service broken down
Your responses 2.4
2.5 Values, Culture and great Customer Service
Your responses 2.5
2.6 Values create the culture and deliver success
Your responses 2.6
2.7 Leading by values
2.8 Values and performance
Your responses 2.8
2.9 Connection between values and performance – Case Study John Lewis
2.10 Where values sit in the Big Picture
Your responses 2.10
MODULE 3 ME and culture - Working in a great culture
3.1 Values create the culture
Your responses 3.1
3.2 Where culture begins
Your responses 3.2
3.3 The McKinsey 7-S Framework
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Your responses 3.3
3.4 The Change Cycle
Your responses 3.4
3.5 Models of culture
3.6 Time to reflect on your workplace
Your responses 3.6
3.7 The Excellence Culture
3.8 STEEPLE
Your responses 3.8
3.9 The Voice of the Employee (VOE)
Your responses 3.9
3.10 People make the difference
Your responses 3.10
MODULE 4 ME and purpose - Understanding where your company is going
4.1 Values, Vision and Mission
Your responses 4.1
4.2 Putting it all together
4.3 A simple business plan
Your responses 4.3
4.4 Plan, Do, Study, Act
Your responses 4.4
4.5 Actioning the plan
Your responses 4.5
4.6 Invitation to the Excellence Champions' Community
